Acceptable Use Policy — AI-Generated Content
Last Updated: 2026-09-10
MangaFluent ("Platform," "we," "us," or "our") is committed to providing safe, lawful, and responsible AI-generated content services. This Acceptable Use Policy ("Policy") applies to all content generated, published, distributed, or stored through the Platform, and sets out our content standards, moderation, reporting procedures, and enforcement actions. All users of the Platform must comply with this Policy.
1. Scope
This Policy applies to all content types, including:
- Text: AI-generated translations of dialogue, sound effects, and captions.
- Images: AI-edited manga and manhwa pages with translated text re-typeset onto the artwork.
- User Inputs (Prompts): source pages uploaded by users and any instructions submitted with them.
2. Content Standards & Prohibited Categories
The Platform prohibits generating the following six categories of content:
- Pornography / NSFW content.
- Violence / gore.
- Hate speech.
- Child-unsafe content (CSAM).
- Deepfakes / impersonation of real people.
- Content infringing copyright or trademarks.
The clauses below break these categories and other violations down further.
2.1 Absolutely Prohibited — Zero Tolerance
The following will be actioned immediately and may be reported to authorities:
- Child sexual abuse material (CSAM) or any sexual content involving minors.
- Content that promotes or facilitates terrorism, extremism, or mass violence.
- Technical instructions for weapons of mass destruction.
- Content inciting genocide or ethnic hatred.
- Non-consensual deepfake sexual content targeting real individuals.
- Uploading manga, manhwa, or webtoon chapters you do not have the rights to translate.
2.2 Restricted — Subject to Review
- Violent content: must have a clear creative or editorial context (as common in action manga).
- Politically sensitive content: content that may be misleading.
- Medical / legal / financial advice: must comply with local regulations.
2.3 Generally Prohibited Conduct
- Generating or spreading misinformation or disproven claims.
- Impersonating real individuals, brands, or organizations.
- Infringing intellectual property, publicity, or privacy rights.
- Deceiving users by passing AI-generated content off as human-created.
- Bulk-generating spam or deceptive commercial content.
- Jailbreak prompts designed to bypass Platform safety measures.
3. Content Moderation
We operate a multi-layer moderation system: automated review, human review, and periodic audits.
3.1 Automated Review (real-time)
All requests and generated content are scanned in real time by safety filters.
- Input filtering: keyword, semantic, and intent detection on prompts and uploaded pages.
- Output filtering: real-time safety assessment of generated translations.
- Usage pattern analysis: monitoring for anomalous API usage.
- Safety model used: Waffo Prompt Sift (content-safety API) on user inputs, plus output review.
3.2 Human Review
- Auto-flagged content enters a human review queue.
- User-reported content is reviewed manually by the trust & safety team.
- Reviewers complete content-safety training and sign NDAs.
3.3 Periodic Audits
- Random content sampling performed weekly.
- Regular evaluation and improvement of classifier accuracy.
3.4 Content Severity Levels
| Level | Description | Review | Action |
|---|---|---|---|
| L1 — Critical | Child safety, terrorism | Auto-block + human confirmation | Immediate ban + report |
| L2 — High | Severe violations | Auto-flag + priority review | Remove + suspend account |
| L3 — Medium | General violations | Human review | Warning + removal |
| L4 — Low | Minor violations | Report-triggered | Warning + edit required |
4. Reporting
4.1 When to Report
- Content or behavior violating this Policy's content standards.
- Critical violations involving child safety or terrorism.
- AI impersonation or infringement of your own rights.
4.2 Reporting Principles
- Confidentiality: reporter identity is strictly protected.
- Impartiality: all reports receive independent, objective review.
- Anti-abuse: malicious or false reports are recorded and actioned.
5. Reporting Channels
- Dedicated report email: support@mangafluent.com
- Customer support: support@mangafluent.com
6. Response & Processing Timelines
| Violation Type | Initial Response | Resolution |
|---|---|---|
| L1 — Critical | Within 2 hours | Within 24 hours |
| L2 — High | Within 24 hours | Within 3 business days |
| L3 — Medium | Within 3 business days | Within 7 business days |
| L4 — Low | Within 5 business days | Within 15 business days |
If extended processing is required, we will notify the reporter proactively with reasons. Processing workflow: received (auto-acknowledge) → triage (classify L1–L4) → review (auto + human) → decision → enforcement → notification.
7. Enforcement Actions
| Action | Measure | Applies to |
|---|---|---|
| 1. Warning | Written notice requiring removal or edit | First-time minor violation |
| 2. Content removal | Violating content taken down | Confirmed L3–L4 |
| 3. Feature restriction | Reduced quota or model access | Repeat minor or single L3 |
| 4. Account suspension | Temporary suspension pending review | L2 or cumulative violations |
| 5. Permanent ban | Permanent termination of access | L1 or repeat L2 |
| 6. Legal action | Report to authorities; cooperate with investigation | Criminal-level L1 |
8. Appeals
You may appeal an enforcement decision within 30 days of receiving notice:
- Appeal channel: support@mangafluent.com
- Timeline: reviewed within 10 business days.
- Review method: reviewed by a reviewer independent of the original decision.
9. Transparency & Policy Updates
- Material changes are notified at least 15 days in advance.
- Continued use of the Platform constitutes acceptance of updates.
10. Contact Us
- Safety Email: support@mangafluent.com
- Report Email: support@mangafluent.com
- Appeal Email: support@mangafluent.com
- Name: 旷海滨 (Kuang Haibin)
- Address: Changsha, Hunan, China